Printing From PowerPoint with HP4500DN

[BillboBaggins]

Hi,
I have a problem with printing a slideshow from Microsoft Powerpoint to a HP 4500DN printer with a Jetdirect card.
When I print it only prints the first page and then stops, but in the printer properties i can see it still loading the print job and the file size just goes up and up and up, like into the 5 gig mark for a half a mb file, and powerpoint seems to crash and soon as you press print.
Ive tried using the powerpoint viewer instead and printing from there and it still happens the same way. I've also tried printing from another pc to a different but identical printer which is the same HP 4500DN printer and it still happens.
The only way I can get a print after page 2 is when I print in black and White.
I've made a pdf of the file and tried printing and the same thing happens.
Yet with any other type of print job everything prints fine???
This has realy got me bugged, any help will be appreciated.
Thanks
Bill

 

[Sweg]

Hi!

I advice you to try with another/update driver eg. HP LaserJet 4500 PCL 5c Printer Driver.

Is this printer connected to a server? If you have, what happens if you print this document directly from the server?

 

[TCouch]

File size and print spool size are two different animals. It is not uncommon for a 2 meg file to balloon up to 5 gigs when spooled. Especially if there is graphics involved. You said you've tried printing from a different computer and to a different printer. It may be that the spool size of the file well exceeds the memory on that printer. Have you tried creating a simple powerpoint presentation and tried printing it? You may find that a simple PPT file may print.

If that is the case, the best I can tell you, and I know that HP will tell you the same thing. Because the printer functions with other programs, the ppt file you are trying to print may be too much for the printer. I had a customer with a CLJ 4500 and she had similar problems when she printed graphics. The printer would error and actually show an error code on the control panel, and the page that she was trying to print was incomplete. We maxed out the memory on the printer and she didn't have the problem after that.

I would say get more memory for your printer.

Timothy N. Couch
A1 Printech
Anchorage, AK

 

[BillboBaggins]

Hi,
Thanks for your replies but I have found the solution.
I needed to install the HP postscript driver that comes with WinXP in order to print from certain apps under certain conditions.
So I now have 2 printer drivers on each computer and when I need to print those sort of files I simply select it from the print option.
I hope this helps someone in the future.

Thanks for your enthusiasm and help.
Bill

 

[kraftsha]

Hello!

I am having the same sort of problem as Bill. One of my users is printing from Powerpoint 2003 to a new HP Color Laserjet 4650n. We had beefed up the memory so it has 416MB. She tries to print the presentation as handouts with 2 per page...it comes to 17 pages. When she tries to print she only gets 5 pages....then it disappears from the queue. No error or anything.

The kicker is we can print this same file with the same parameters to our new HP Color Laserjet 2550n that we have in another part of the building. I can see the job spools to 110MB in size. This printer only has 64MB of memory. It prints all 17 pages no problem.

We are running Windows 2000 server and the drivers are HP Laserjet 4650 PCL 5c and HP Color Laserjet 2550 PCL 6.

I don't see why I would need a postscript driver if it will print on a smaller memory printer...

Any ideas/suggestions?
Thanks!