scottsmith001
Technical User
My printing problems have happened on 2 separate printers (Cannon i550 & Cannon i560). They have worked fine for years… then just started acting up. Ink cartridges are full, drivers have been removed and reloaded and the problem still exists. Printer is connected directly to computer via USB.
Using my Windows XP and MS Office 2003, I have problems printing text. It used to work well and then just started acting up. Using any/all programs (i.e. Word, XL, Outlook, Publisher, Acrobat, Photoshop, etc.), I can print imbedded objects (i.e. logos, graphics, etc.) but the text is always missing. The printer acts like it is printing the text but nothing comes out of the print head. When I send a “Test Print Page”, I get the same results. However, when I send the printer into the “Align Print Heads” or “Clean Nozzles” mode, all colors (including black) print without problems.
Has anyone seen this type of problem before?
Using my Windows XP and MS Office 2003, I have problems printing text. It used to work well and then just started acting up. Using any/all programs (i.e. Word, XL, Outlook, Publisher, Acrobat, Photoshop, etc.), I can print imbedded objects (i.e. logos, graphics, etc.) but the text is always missing. The printer acts like it is printing the text but nothing comes out of the print head. When I send a “Test Print Page”, I get the same results. However, when I send the printer into the “Align Print Heads” or “Clean Nozzles” mode, all colors (including black) print without problems.
Has anyone seen this type of problem before?