compaqtech
Technical User
Hi there
we are running the latest version of jetadmin with 128 printers on it. The problem is that the printers switch off (NOT STANDBY) after about 5 minutes what i mean by switch off is that there is no longer network activity you cant ping or reset remotely, we have tried all the obvious solutions power save etc.. we even brought a printer of our own that was working fine to the 2nd floor (this is the area worse affected)and the same thing happened there we swapped one of the affected printers to our area and it works fine we tried changing network cards but with no difference. The only solution we have found is to press the button on the printers to take it out of (STANDBY) i use standby in brackets as it's not exactly a normal standby. I think it might be a network problem but would like to hear from anyone with similar problems and or solutions and any suggestions thanks in advance.
we are running the latest version of jetadmin with 128 printers on it. The problem is that the printers switch off (NOT STANDBY) after about 5 minutes what i mean by switch off is that there is no longer network activity you cant ping or reset remotely, we have tried all the obvious solutions power save etc.. we even brought a printer of our own that was working fine to the 2nd floor (this is the area worse affected)and the same thing happened there we swapped one of the affected printers to our area and it works fine we tried changing network cards but with no difference. The only solution we have found is to press the button on the printers to take it out of (STANDBY) i use standby in brackets as it's not exactly a normal standby. I think it might be a network problem but would like to hear from anyone with similar problems and or solutions and any suggestions thanks in advance.