Printer change/format errors

[JodyAmy]

I'm using Crystal Reports 5 in Peoplesoft 7. I tried opening a report I copied from our network, but when I open it, Crystal gives me a pop-up message stating that the printers are different and to switch to the default printer to press "OK". You can't cancel out of it, and the formatting is skewed when you press "OK". I have experienced this problem before, but the remedy was anything but.

I know Seagate addresses this on their site w/ ways to print when there are different pc/printer environments, but that is not what I'm looking for. We just moved our facility so the printers are different types and different names.

The initial problem was to correct 3 minor formatting issues on a four page report. Now, I have mega problems. I just want to fix these problems. I'm not looking for any major settings or report changes. I just need a way to "trick" Crystal into not skewing the format long enough for me to make these fixes and move on.

Could I not declare a default printer and do it that way?

TIA,

Jody

 

[kenhamady]

Crystal needs a printer driver before it can open an existing report and lay out the object in design mode.

Can you install a new printer on the design PC temporarily (giving it the same name and driver as the old one) and set it as the default printer? This should allow you to open the report and change it without having it modified. Ken Hamady

http://www.kenhamady.com/

Crystal Reports Training and a
Quick Reference Guide to VB/Crystal

 

[JodyAmy]

I cannot set up a printer on my PC that no longer exists. I only have the ablility to set up a network printer, no local printer. So, I obviously get an error when trying to use the old path to set it up.

Any other suggestions?

Jody

 

[kenhamady]

Can you set up a network printer that uses the same printer driver? If you set this as your default printer it should roll to it when it finds the other printer missing.
Ken Hamady

http://www.kenhamady.com/

Crystal Reports Training and a
Quick Reference Guide to VB/Crystal