Print Spooler Keeps Shutting Down

[pogi05]

There are two Windows XP workstations having print spooler problems. When the service is started, opening Printers and Faxes will bring about an immediate shut down.

Event ID 1000 spoolsv.exe and event ID 7031 and 7034 are logged.

A number of sites and forums said to remove any .SHD and .SPL files from the Spool directory, but in each computer there are nothing in those directories!

Also checked the Print Server and found no errors there in the event logs.

Chris

 

[Davetoo]

Delete all of the printers, then add them back one at a time until you find the problem one. Odds are it's a driver issue.

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.

 

[pogi05]

What's the best way to delete printers w/o opening Printers and Faxes? Because I can't open the window without the spooler service already crashing.

Thanks for the response!

Chris

 

[Davetoo]

Delete them from the registry.

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.

 

[linney]

Is it a Shutdown, power off, or a Shutdown and Restart you are seeing? If it is the latter, disabling Automatic Restart might produce a BSOD with further information therein?

Anything in these similar sounding posts?

How to clean up printer drivers

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

IIS and Spoolsv.exe crashes on every boot XP pro
thread779-1103405

Stopping of the Print Spooler
thread779-686557

windows 2000 spoolsv.exe
thread83-193630

Replacing Spoolsv.exe
thread779-845926

Print Spooler service stops
thread779-1411541