Team,
I have the following problem:
When my users connecto to our MetaFrameXP server (wk2003), use any application, print and then do not logoff properly from this application theirs last print job get stuck on this user printer'a queue and never gets deleted. If the user close the application gratefully then there is not problem. The only way to get delete this job is to stoped the printer spooler and then start it all over again and this is a nightmare because we can not have a person dedicated to perform this nonsense task. What I am doing wrong here, I am missing anything. I already verify all my settings including permision, that last thing that I did this morning was to force everyone to use the UPD.
Help, I need help my users are already screaming...
Thank You in adavance....
Juan the desparate.......
I have the following problem:
When my users connecto to our MetaFrameXP server (wk2003), use any application, print and then do not logoff properly from this application theirs last print job get stuck on this user printer'a queue and never gets deleted. If the user close the application gratefully then there is not problem. The only way to get delete this job is to stoped the printer spooler and then start it all over again and this is a nightmare because we can not have a person dedicated to perform this nonsense task. What I am doing wrong here, I am missing anything. I already verify all my settings including permision, that last thing that I did this morning was to force everyone to use the UPD.
Help, I need help my users are already screaming...
Thank You in adavance....
Juan the desparate.......