Print Jobs Logging

[shandyw]

Sorry to ask what is probably an easy question..... I have recently rebuilt my NT4 server as Windows 2000. We have 6 printers, of which 3 are HP 2100TNs. Every print job is being logged for these printers, even after they have printed successfully, and sometimes the jobs are printed again for no reason, often when I manually delete them. This problem is not happening with my other HP printers so I don't think it can be a problem with Windows 2000 server. I can't see any where to change the print job logging setting in the 2100 printer driver. I don't really feel like reinstalling the driver because I had to physically attach one of the printers to the server so that I could configure the tray locking. Any help would be very much appreciated.

 

[gbiello]

I think this is what you're getting at, but not entirely sure. Try: Start, Settings, Printers, File, Server Properties, Advanced.

Then uncheck "Log spooler information events"

-gbiello

 

[shandyw]

Thanks but I got my answer from the hp forum. The problem is particular to a couple of models of hp printers including the 2100s. The solution is to disable bi-directional support on the Ports tag.