I am quite confused. I have an all NT 4.0 domain. Every now and then spooler will jam and problem can be traced to job that is owned by "Anonymous Login". User that actually printed job is not able to delete, must be administrator. I cannot determine a pattern as this affects different printers and different users. I have traced a few of these documents to the actual owners and there appears to be nothing wrong with their account. Any help would be appreciated!