Print Email by an IPOCC agent and save it on his PC ?

[nortavaya]

Hi all,

Is it possible for an Agent IPOCC with Email feature enabled to export and save one email in his PC in order to send it as attachment ?

Thank you

 

[peji4422]

Hello

Yes, the agent can print the email and then send it as a attachment.

 

[nortavaya]

thank you peji4422...you know in which format ?

 

[peji4422]

Well, that depends on what kind of printer you have installed on your computer, if you use the cute pdf writer for exmaple you can print it in pdf-format. I think the built printer is in xps-formart

 

[nortavaya]

good thank you