Have you built an ARS group for your PRI? Are both PRI's set to use the same Line Group ID? Do you have all other analog ports not in use disabled or set to a different Line Group ID?
I have 4 analog trunks that I will be using. They are in a different line group. The other analog trunks are out of service. I have modifed the 50:Main ARS table for the PRI. I have also built a shortcode of 9N which accesses the line group of the ARS.
One thing that I have found if your PRI is NI2 you will need to go to the the User and select the NoUser select the source numbers tab and add the following string NI2_CALLED_PARTY_TYPE=UNKNOWN try this and see where it gets you
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