PRI-to-PRI traffic

[eugeneatwork]

Can someone remind me if traffic is allowed to cross from one PRI to another one on Option11 (two NTRB21AB cards)? I need to send all the traffic coming on one of our PRIs directly to the other PRI.

 

[yyrkroon]

yes, this is possible. lots of programming involved though.

 

[yyrkroon]

faster if you have telco reroute for you

 

[eugeneatwork]

Thanks yyrkroon,
The issue is that we are installing a new PBX and will apparently migrate to it (re-route PRI as suggested). But for the time-being (while moving the office) - I need to route traffic from one PBX to another.

 

[yyrkroon]

use DSC or TSC if the pbx are networked together, otherwise it lots of phantom TN and/or Dummy acd q that dcfw/ncfw respectively off switch

 

[EddieDuece]

You could also have the provider re-index or shift the traffic from one circuit to the other. We do this with our call centers. Take one center down, route traffic tot eh other 2 centers and allocate teh traffic based on staffing percentages.