PRI (Qsig) Trunk to AudioCodes Mediant 3000 Calling Name not Being Sent to AudioCodes

[chuck14]

Hello I have a PRI (Qsig) trunk connecting to Mediant 3000 AudioCodes. When the opeartor receives the call and transfer it the orignating caller-id is not being sent on the transfered. The call still shows the operator name even after the transfer has been completed. In looking the sys logs in the AudioCodes and running a trace on the Avaya side it is not sending the informaiton to the trunk group only the opeartor name. Any suggesitons would be helpful.

Chuck

 

[Midstream]

My guess would be it's most likely something to do with your public numbering plan. Start from the beginning...

What has the Originating Caller dialed?
How did they end up speaking with the Operator?
What does the Operator dial to get the call to the AC gateway?

 

[chuck14]

thanks for the reply.

The originating call-er is 909 213-37xx dial our main number AA dial 0 for the opeartor the opeartor transfer the call to my ext. 1578. My ext. is being forward to 641578. 641578 is configure in the UDP 64xxxx to route AAR 220. In running a trace on the pbx on tac 620 you dont see the originating caller-id you just see the opeartor name. let me know if you need more information.

Thanks

AAR 220

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
220 9 9 220 aar n

Route Pattern 220
Pattern Number: 220 Pattern Name: MEDIANT 3000 GW
SCCAN? n Secure SIP? n
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 20 0 3 n user
2: 17 0 3 n user
3: n user
4: n user
5: n user
6: n user

BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 3 4 W Request Dgts Format
Subaddress
1: y y y y y y y none bothept none
2: y y y y y n n rest none

Trunk group 20

TRUNK GROUP

Group Number: 20 Group Type: isdn CDR Reports: y
Group Name: LYNC COR: 53 TN: 1 TAC: 620
Direction: two-way Outgoing Display? y Carrier Medium: PRI/BRI
Dial Access? y Busy Threshold: 255 Night Service:
Queue Length: 0
Service Type: tie Auth Code? n TestCall ITC: rest
Far End Test Line No:
TestCall BCC: 4

page 2
Group Type: isdn

TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send National IEs: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: b Digit Handling (in/out): enbloc/enbloc

Trunk Hunt: cyclical QSIG Value-Added? y
Digital Loss Group: 13
Incoming Calling Number - Delete: Insert: Format: unk-unk
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 0
Administer Timers? n
pager 3
TRUNK FEATURES
ACA Assignment? n Measured: none Wideband Support? n
Internal Alert? n Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member: 5
Send Name: y Send Calling Number: y
Used for DCS? n Hop Dgt? n Send EMU Visitor CPN? n
Suppress # Outpulsing? n Format: unk-pvt
Outgoing Channel ID Encoding: exclusive UUI IE Treatment: service-provider

Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Called/Busy/Connected Number: y
Hold/Unhold Notifications? y
Send UUI IE? y Modify Tandem Calling Number? n
Send UCID? n
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? n

Apply Local Ringback? y

Network (Japan) Needs Connect Before Disconnect? n
pager 4
QSIG TRUNK GROUP OPTIONS




Diversion by Reroute? y
Path Replacement? y
Path Replacement with Retention? n
Path Replacement Method: better-route
SBS? n
Display Forwarding Party Name? y
Character Set for QSIG Name: eurofont
Encoding Method: proprietary

ROUP MEMBER ASSIGNMENTS Total Administered Members: 115

Port Code Sfx Name Night Sig Grp
1: 03B1001 TN464 F 20
2: 03B1002 TN464 F 20
3: 03B1003 TN464 F 20
4: 03B1004 TN464 F 20
5: 03B1005 TN464 F 20
6: 03B1006 TN464 F 20
7: 03B1007 TN464 F 20
8: 03B1008 TN464 F 20
9: 03B1009 TN464 F 20
10: 03B1010 TN464 F 20
11: 03B1011 TN464 F 20
12: 03B1012 TN464 F 20
13: 03B1013 TN464 F 20
14: 03B1014 TN464 F 20
15: 03B1015 TN464 F 20

Sig group 20
SIGNALING GROUP

Group Number: 20 Group Type: isdn-pri
Associated Signaling? y Max number of NCA TSC: 1
Primary D-Channel: 03B1024 Max number of CA TSC: 5
Trunk Group for NCA TSC: 20
Trunk Group for Channel Selection: 20 X-Mobility/Wireless Type: NONE
Supplementary Service Protocol: b Network Call Transfer? n

 

[Midstream]

Put an entry in your public numbering table for 0.

 

[chuck14]

it is already there and it happens on all transfer from any ext..

 

[Midstream]

Is your main number a VDN? Do you have that in the public numbering table? Something's missing from public or private numbering. Looks like you may be using unk-prvt on the trunk group. Have you double checked both forms?

 

[chuck14]

here is what i got on private numb. This happens even if it is internal transfer.

change private-numbering Page 1 of 1

NUMBERING - PRIVATE FORMAT

Network Level: 0 PBX Identifier:
Level 2 Code: Deleted Digits: 0
Level 1 Code:


and here is what and entry on the public side looks like
Ext Ext Trk CPN CPN Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len Len Code Grp(s) Prefix Len


4 1 20 4 4 5 20 4