I have a remote GW and recently have had a few WAN outages, which forced the system into survivable mode. The phones registered fine; However, in both instances the PRI went out of service. Once the WAN was recovered, the GW recovers and the PRI needs to be busied/released to get it back in service. What would cause that?
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PRI Out of Service in Survivable mode
- Thread starter mizuno
- Start date
AvayaTier3
Technical User
CM software version? CM current SP? What type GW and current FW?
type ds1 interface and current FW on ds1 board?
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
type ds1 interface and current FW on ds1 board?
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #3
AvayaTier3
Technical User
Code:
GW TN Circuit Pack Latest Last CM
MM/TN Gateway / Media Module Hardware Firmware Update Date Software
----- ------------------------- --------- -------- ----------- --------
G430 - Gateway 31.26.0 - 01/07/13 6.1.x
MM710 - T1/E1 ISDN PRI MM710 T1/E1 04 > FW022 - 07/11/11
MM710B - T1/E1 ISDN PRI MM710 T1/E1 11 > FW052 - 12/03/12
Load Service Incremental Build
Pack Build Date
--------- ----------- ----------- -----------
cm6-510.1 20397 (SP10) N/A 11 Feb 2013It is always advisable to use latest FW on mm hardware and latest SP for CM software.
MG FW should be the latest for the CM version controlling it.
In earlier loads, these issues were fixed by both software / patches (SP) / MM Firmware.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
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