Armstrong2012
Technical User
So we replaced our primary PRIS with two new PRIs and made no programming changes however the b channels are not responding. I can see the D channel but not the B channels. I have tried to busy out and release the ports and that does not solve the problem. I had AT&T look at the PRI and they tested everything and said the signal is good and made a phone call from the PRI itself to my cell-phone. We have two additional PRIs and all 46 of their channels work fine. Anyone have any suggestions on what might be wrong?
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0103/001 01A0201 out-of-service-FE no
0103/002 01A0202 out-of-service-FE no
0103/003 01A0203 out-of-service-FE no
0103/004 01A0204 out-of-service-FE no
0103/005 01A0205 out-of-service-FE no
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STATUS SIGNALING GROUP
Group ID: 103 Active NCA-TSC Count: 0
Group Type: isdn-pri Active CA-TSC Count: 0
Signaling Type: facility associated signaling
Group State: in-service
Primary D-Channel
Port: 01A0224 Level 3 State: in-service
Secondary D-Channel
Port: Level 3 State: no-link