PRI not an option without complete upgrade? 3

[lawson23]

VERSION 2111
RELEASE 23
ISSUE 55 +


We are being told that the DTI digital card we have won't support PRI and that in order to be able to get to PRI we have to do a COMPLETE upgrade. At first they thought we could just add the PRI card or add in a module card. Now told this is not an option.

Here is what they are suggesting:
Upgrade to CS1000E TDM, replace existing DTI card with PRI. Replace with new 202i CallPilot (120 mailboxes).



So do we really require a full complete way too much upgrade? I just want to make before we put down a ton of unplanned cash that what we are being told is true.

Merdian Option 11c

 

[jamie2]

What packages do you show in LD 22?

 

[GHTROUT]

LD 22
REQ PRT
TYPE PKG

Option 11's generally come with every option. PRI was available before your release.


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[lawson23]

I will get these Monday Morning. If I do not have the packages would this be a reason requiring an upgrade?

Merdian Option 11c

 

[GHTROUT]

When you print the PKG, it will be a loooong list. Then pose this question to your vendor, in these words:

"What package names/numbers do I need to get this PRI running"? Follow it with "Wasn't PRI available on Release 23.55"?

Because it was.

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[tball1]

To add pri you need packages 145 isdn and 146 pri
go to load 22 and at the prompt req: prt
type: pkg 145
then enter if you get a 145 restricted then you could not
add pri and you would have to upgrade your system.

 

[janaya]

I have a 23.15 mini 11c with a pri so I know it's there, but we also have the packages required.

 

[lawson23]

>ld 22

REQ  prt

TYPE PKG

OPTF   1
CUST   2
CDR    4
CTY    5
RAN    7
TAD    8
DNDI   9
EES    10
INTR   11
ANI    12
ANIR   13
BRTE   14
DNDG   16
MSB    17
SS25   18
DDSP   19
ODAS   20
DI     21
CHG    23
CAB    24
BAUT   25
BQUE   28
NTRF   29
NCOS   32
CPRK   33
SSC    34
IMS    35
UST    35
UMG    35
ROA    36
BACD   40
ACDB   41
MUS    44
ACDA   45
MWC    46
AAB    47
GRP    48
NFCR   49
LNK    51
FCA    52
SR     53
AA     54
HIST   55
AOP    56
BARS   57
NARS   58
CDP    59
FCBQ   61
NAUT   63
SNR    64
HOT    70
DHLD   71
LSEL   72
SS5    73
DRNG   74
PBXI   75
DLDN   76
CSL    77
OOD    79
SCI    80
CCOS   81
CDRQ   83
TENS   86
FTDS   87
DSET   88
TSET   89
LNR    90
DLT2   91
PXLT   92
SUPV   93
CPND   95
DNIS   98
BGD    99
RMS    100
MR     101
AWU    102
PMSI   103
MCT    107
ICDR   108
APL    109
TVS    110
TOF    111
IDC    113
DCP    115
PAGT   116
EMUS   119
SCMP   121
FTC    125
BKI    127
TBAR   132
ENS    133
FFC    139
DCON   140
MPO    141
IAP3P  153
THF    157
FNP    160
SAR    162
LAPW   164
ARIE   170
ECCS   173
AAA    174
HVS    179
DKS    180
SACP   181
POVR   186
SECL   191
AINS   200
XPE    203
XCT0   204
XCT1   205
MLWU   206
HSE    208
MAID   210
VAWU   212
IVR    218
FC68   223
SSAU   229
FCDR   234
MULTI_USER   242
ALRM_FILTER   243
VMBA   246
CALL ID   247
DPNA   250
SCDR   251
PHTN   254
ADMINSET  256
ATX    258
MAT   296
CPP    301
CPCI   310
OPEN ALARM  315
NGEN   324
RANBRD   327
MUSBRD   328
ESA  329
NMCE   364



REQ  prt

TYPE pkg 145

ISDN PKG 145 IS RESTRICTED 

REQ  prt

TYPE pkg 146

PRA  PKG 146 IS RESTRICTED

Merdian Option 11c

 

[PERRYPJ]

Yes you will require a upgrade

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[lawson23]

So in order to get this working I have to perform a $40,000 upgrade?

Merdian Option 11c

 

[lawson23]

A large chunk of that is moving us to Call Pilot and off of Meridian Mail.

Merdian Option 11c

 

[GHTROUT]

You've got to ask yourself what the future of CallPilot is. (don't ask me, I predicted it would last only a few years from the start).

Lots of people are looking at using MS Exchange, which will probably be compatible with more than Nortel in the future.

I can't see spending 40k on a Nortel system right now. I'd be looking at the secondary market... see what they suggest. Go big name, not independant junk dealer.

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[allenmac]

I believe the Nortel/Avaya roadmap calls for CallPilot to eventually (around version 7) merge with Avaya modular messaging.

Whenever that takes place, there will be a supported upgrade path for existing CallPilot users.

I would not be shy about upgrading or buying Nortel, as Avaya has made it clear that the platform will be around for quite a while.

23.55 is quite old, and you have been avoiding upgrading for a good many years. The price seems fair to me for what you will be getting.

 

[MossEng]

An alternative option is to source a 2nd user system with the required packages and licenses and voicemail. You could then fire in a backup, block build mailboxes, and once your happy with setup, swap ssc cards and voicemail. You then have a system with PRI packages to add your new 'PRI' to for a lot less than the upgrade price.

 

[janaya]

but the big question is why a PRI now after all this time? Does someone want Caller ID? A big price to pay for one option.

Unless it's going to make your company money it's a tough call in the current economy.

there's absolutely nothing wrong with 23.55. Is it the preferred level of release? That depends on who you talk to. If you talk to the IT Director he will say no, but if you talk to the guy that has to write the check for the upgrade, CAS T1 service just might be good enough.

John

 

[lawson23]

Janaya,
The reason is that we are moving to a service provided by Qwest that combines our data and voice into a single pipe using an Adtran 924e device. I have a meeting today at 10AM regarding this but so far my information tells me they can only provide to us PRI or single analog lines out. The analog lines would not allow us to keep our DID and we only have the equipment in our PBX to provide 7 concurrent connections via this route so we are kind of stuck at this moment with trying to get to PRI.

As Caller ID would be great it has nothing to do with the over all reason.

Merdian Option 11c

 

[lawson23]

For some background previous information:

thread798-1597190

Merdian Option 11c

 

[lawson23]

So based on this information from the old post and what is here if they can deliver a CAS signal to the PBX we would be able to survive until we can upgrade??

Merdian Option 11c

 

[bhassell2000]

probably be alot cheaper to find an older system SSC card that has the packages you need and reprogram your databasr than to upgrade unless you want to go with the newer hardware for a reason

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/pub/buddy-hassell/7/5a5/b8b

 

[janaya]

You should ask Qwest what you can get with the service. In our office we have the same setup now. WE have our Data and Voice coming over a single pipe and they split off our data and voice and our voice is a standard T1 (non-PRI). It's not a matter of it CAN'T be done, but maybe they don't have the equipment to provide that service.

This should be no harder than changing out the interface card in their equipment to provide the signaling to your equipment.

Remember you are paying for their service the way you want it, not the way they have to provide it. If they can only provide you PRI service then look to other CLECs like AirSpring or Windstream to provide this service to you. You will still get adjustable data bandwidth and the T1 signaling you need.

Hope this helps.