Hi all,need help on mics 6.1 pri 40 dids.for the last week we have been getting fast busy on 4 out 5 calls.i know fb's come from central office.this system has been in place for a while and no trouble.pri comes from cox and of course they say it is our system programing.we have 8 intercoms and 8 apperances all app and ring.First line is forwared to 800#.can anyone help as to why we all of sudden get fast busys on incoming.thanks!
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pri mics fast busy
- Thread starter tdcurt
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curlycord
Programmer
Because your first line is forwarded to some 800 #
How many rollover lines does this 800 destination have on their system?.
Why is your main line forwarded?
What lines are people calling?
Have you called in a BCM tech?
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curlycord
Toronto Canada
How many rollover lines does this 800 destination have on their system?.
Why is your main line forwarded?
What lines are people calling?
Have you called in a BCM tech?
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curlycord
Toronto Canada
curlycord
Programmer
sorry, Norstar tech.
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curlycord
Toronto Canada
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curlycord
Toronto Canada
I'm inclined to agree with Curly my man. Why would you have your main BTN forwarded to an 800 number. The 800 number does not have channels nor does it hunt. When someone is on that line it is busy!!!!!
Voice Connect Plus, Inc.
have a great day and a better tomorrow
Voice Connect Plus, Inc.
have a great day and a better tomorrow
- Thread starter
- #5
curlycord
Programmer
How many channels are active on the PRI?
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curlycord
Toronto Canada
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curlycord
Toronto Canada
norstarboy125
Vendor
Do a vendor meet to get to the bottom of this, find a qualified Norstar tech and have your vendor meet on site to fix this.
Charm City Communications
Charm City Communications
if you are still getting fb's you either have a carrier issue or not enough channels provisioned in programming.
Voice Connect Plus, Inc.
have a great day and a better tomorrow
Voice Connect Plus, Inc.
have a great day and a better tomorrow
I would first go into maintenance and under provisioning make sure that all the channels are provisioned. if they are then you need to trouble shoot with carrier. have them monitor circuit while making calls. should be able to see what is going on!!! good luck
Voice Connect Plus, Inc.
have a great day and a better tomorrow
Voice Connect Plus, Inc.
have a great day and a better tomorrow
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