PRI Install

[badsushi]

Just installed a new 406v2 with a PRI card, I can tell the D and all the B channels are up, Inbound works no problem, but when we try to dial out we get the Waiting for Line with the beeps, All the lines are in group id 0 and the shortcodes and ARS is all default. Any Ideas on what i am missing?

 

[ProviderReborn]

So PRI line have OLG 0.

System shortcodes go to
SC ?
TEL .
Feat DIAL
LG 50 Main.

In Main you have some thing for dialling out.

Pref
SC ?
TEL .
Feat DIAL
LG 0

Has the line provider bought the PRI into service right and took the outgoing bar off.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[tlpeter]

Can do a trace ?


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[badsushi]

short code:
9N
Dial
N
50: [9]

then under ARS
ARS Route ID: 50
Route Name [9]
with all the default codes with Outgoing ID 0


Should it be Main???? Main shows as ARS Route ID 51


I will post a trace..

 

[kwing112000]

sounds like maybe you have POTS lines and PRi in same outgoing group. Make sure they are different

 

[ProviderReborn]

mine is obviously UK based dial out plan

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[badsushi]

No POTS line card, just the PRI and one IP Trunk set for ID 15

 

[badsushi]

I'm having a hard time figuring out where my trace should start and stop so i dont give you a bunch of xtra stuff..

I just noticed however - from sys monitor - status US PRI trunks they are not green squares - they are yellow rectangle = unknown

Crazy that inbound works okay..

 

[ProviderReborn]

Just start a fresh monitor trace, make an out ward call, stop the trace.

Copy & Paste and let us know the user you tried it from.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[badsushi]

OKAY.... It is a fractional PRI, nobody told me.. took the channels not is use out of service and viola

Thanks everyone!!