PRI Dialing issues on MICS

[rval80]

I have a nortel system that we are trying to dial out on a new PRI. Carrier is saying that our system is not sending all digits out. It's dropping the last 3 of a 10 digit number. Any ideas how to correct this?

 

[rval80]

Also, the onsite tech says he gets dial tone after dialing the number he wants to call.

 

[hawks]

Look in your dialing plan and make sure your digits are set to 10 the default is 7.

 

[rval80]

Ok, got the outbound issue corrected, now the inbound is having issues. We ported the numbers to the new PRI and when I dial a number, I get a dial tone on my end.

 

[hawks]

what software level are you at? The reason is because up until the last MR of 6.1 there were issues with PRI's.

 

[SupportDude]

Confirm number of digits telco is sending.
Confirm number of digits you are receiving.
Confirm target line received numbers.
Add a valid prime set to the PRI lines.

-SD-

http://www.mysupportguy.net

 

[norstarboy125]

Probably didn't build target lines before testing incoming calls.

Charm City Communications

http://www.charmcitycommunications.com

 

[fonegal]

turn off answer w/ disa and make sure lines are set to auto answer and you have assigned target lines.

 

[norstarboy125]

Fonegal, this is a PRI not a standard T-1 there are no auto answer settings.

Charm City Communications

http://www.charmcitycommunications.com

 

[Multimedium]

If the received number matches the Auto DN, the call will be answered with system dial tone. You can check the Auto DN setting:

System Programming > Access Codes > Auto DN.​

The value should be set to None.