PRI 6.1 CUSTOMER WANT'S TO PRESS BUTTON TO CALL OUT NOT 9

[kmk1492]

UP GRADE TO PRI LINES IN TRUCK GROUP A ,CAN CALLOUT BY DAILING 9 , THEY HAD LINE POOL KEY ON THE PHONE'S TO CALLOUT POOL A FOR LOCAL AND POOL B FOR LONG. NOW THEY HAVE PRI POOL A FOR LOCAL AND A T-1 FOR LONG AND STILL WHAT TO PRESS A KEY.

 

[LKev]

Program one of the buttons with feature 64+ particular pool access code. Once you press that button it will give you a line from that particular pool. Try feature 64+9.

It works for access codes 1 to 9 and pools A to O.

Hope that helps.

Off subject your handle looks familiar your name wouldn/t happen to be Keith would it?

 

[TN2TONE]

Im pretty sure you cannot use the 64+line pool access code
with pri since you have to set up your access code as a dest code in routing services. I think they will just have to get used to it. Good luck !

 

[hawks]

You can not use F64 for the PRI but you can assign a button as an External Auto Dial with the Desti Code as the number. This will look like a Pool button to the user.

 

[othammo]

Hawks is right! Make sure the phones are primed to I/C, allowed access to PRI Pool A and we usually use "7" for the PRI pool code. Assign the button with F*1, press the button, then press "7", then OK.

 

[jerryreeve]

othammo has the way to go, program an autodial with the destination code number "9" or "7". you will have to let the customer know that they will not hear a second dial tone after the 9 just to keep on dialing.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[Draxis]

hawks and othammo got it right. that's exactly what i used to do when i was still doing norstar installs on a regular basis.

 

[kmk1492]

thank's i'll give it a try.