Preventing Duplicates

[MrsEyewear]

I created a Customer ID field. Every customer should have a unique customer ID, and only one record per customer. But now and again, some of my employees makes a duplicate record.

I've been reading, and I see ACT has some handy ways to filter out duplicates.

Is there any way to PREVENT duplicates from ever being typed in?

IE- they try to make a new a new contact. The CUSTOMER ID is 1234. There is already an ACT contact with CUSTOMER ID 1234. Is there a mechanism that prevents our employees from going any further?

 

[GLComputing]

You can set that field in the duplicate checking area... but it's only checked when the user tries to save it

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[MrsEyewear]

Thank you! Yes, I actually found that area early this morning, for anyone else miffed by this.
Tools>Preferences>General Tab>Duplicate Checking

and the rest is pretty self explanatory.

On to the next problem!