My users connect to the MICB conference with analog lines via a console system. While on the conference, the users accidentally hook flash the line and get a second dial tone, they think that the original call to the MICB is disconnected so they call it again. This effectively connects the original conference call (still on hold) to the new call. Which loops the MICB ports back to eachother and creating a feedback loop. I cannot deny hook flash to the users lines, because they need it for Call Trap Trace. So how could I prevent this??
Thanks!
Thanks!