Prevent default Announcement message from playing 1

[chavz7796]

Hello Guys,

I enabled the option to "notify caller of transfer to target" on the transfer action and it plays a default recording when the call is transferred.
I disabled the option, but now it continues to play the recording when I have announcements enabled on the hunt group. It wasn't doing that before, so I'm not sure how to disabled that.

Thanks for the help..

 

[chavz7796]

So I figured out my own problem. In Manager when you enable announcements it will play the default announcement message when a call is transferred to the hunt group.
To avoid playing the default message, you need to create a Group in VM Pro with the same name as the hunt group and add Queue and Still Queued. Add a generic action with no message on both Queue and Still Queued with no audio file. It will transfer the call to the HG and only play the Hold Music.