Pressing 9 for outside line 1

[MoMurdoc]

Hi all,

I was wondering if if anyone would could tell me where to change the outside line number.

Basically I have setup a conference phone in our paris office. Here where I am we use 9 to get an outside line and in paris they use 0

but for some reason the phone I setup in paris requires a 9 instead of 0
I set it up from the paris 3300 and the home-element is set to paris.

Is there a way to change this manually and if so where which form would I need to do this from?

Thanks again in advance

Cheers
Mo

 

[Hovus]

Conference phone itself may be set up with Dial Rules that state 9 is leading digit. Assuming it's SIP based, of course...

I have dreamed a dream, but now that dream has gone from me.

 

[MoMurdoc]

Thanks Hovus, I did check this but unfortunatly that is not the case - the device is a polycom soundstation 500

 

[MoMurdoc]

Unless anyone can tell me where to look on the polycom phone admin page? I couldnt find anything :/

 

[Lundah]

This will vary greatly depending on the trunk types connected as well as other variables, but ARS would be the place to start.

 

[MoMurdoc]

thanks, thats what I needed