Press 0 to transfer to hunt group 2

[Tyl0r]

Currently on our phone system (we have 4 IP403 3.2 (53) units) if you call and get someone's voicemail you can press 0 and it immediately transfers you to one of our service center hunt groups so you can avoid the voicemail. However, in one of our branch office IPO units pressing 0 doesn't do anything when in voicemail. I tried to compare the configs and I'm not seeing where they are different... where might this be setup at?

Thanks for any suggestions..

 

[Telecomboy]

It's set-up on the User level, under each User's voicemail tab.

 

[TomMills]

on 3.2(53) it's probably set up in voicemail pro. under users.

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[hairlessupportmonkey]

3.2(53)

nasty



ACSS - SME

 

[Tyl0r]

Oh yes, it's on the users voicemail tab...

Thanks you guys rock