We have an aliant voicemail box just in case our Small Office Voicemail phone system is down. Our Small Office VM picks up after 3 rings and if it doesn't pickup after 3 rings the Aliant VM picks up after 6 rings. I have a 3 users in a branch office that when you call them and press 0 for immediate asst. it goes directly to the Aliant Voicemail...this is not what we want...we would like it to go to our Small Office Voicemail. I'm wondering if this is just a setting on the users accounts or is it a system setting?