PREMIERE 6.5 don't start when my handy is connected

[kokokadubek]

Hello,

First of all some information :
My SONY DV is well recognized by windows.
When connected to my computer, it appears in "My Computer" as well as in the control panel (Administration Tools/ .../Device manager)

I start the DV test with DV Expert :
Système 1394 DV / Standard 1394 Hardware / Sony DV Device
Here is the result : driver version : 2.0.80
bus initialization : ok
Interface : ok
Connection : ok

I'm able to capture using software like Scenanalyser, DVtools, MovieMaker ... etc.

My conclusion : everything is all-right with regards to the drivers, IEEE1394, connection, ...

I get an error message only with PREMIERE !
When I start PREMIERE with my handycam connected and switched on, ADOBE tells me that he encountered a problem and needs to close ... that's all !
The message appears just after the DV500 is displayed.

When I start PREMIERE with my handycam connected but switched off, I don't get any error but as soon as I start the capture I get the same result.

I hope tha somebody can help me to fix this problem.

Thanks in advance,

Pino

 

[Akribie]

You would be much better off using the last DV500 driver = 4.5 rather than the ancient version 2 driver. That might well cure the problem.

You will need to fully uninstall the old driver before installing the new one, which is available for download (big !) from

http://www.pinnaclesys.com/PublicSi..._x/DV500+4_5+Web+Installer.htm?mode=documents

 

[kokokadubek]

Hi, The actual version is the last one. The version mentioned in my message is probably the one of DVExpert. Anywhy, I have checked once more and the version I run at the moement is 4.5. I also installed the patch 4.5a.
This morning I uninstalled the DV500 driver and started a brand new one : no result, I always have the same problem.