Looking for assistance with Avaya CM 6.3
We currently use auth codes for our system and would like to see if there is a way to enter the authorization codes "pre-dial" or before the long distance number is dialed. Currently auth codes are entered after the number is dialed, but other systems in the phone network are set to enter the code before digits dialed. This is causing quite some confusion for users moving back and forth between systems!!
Any assistance would be greatly appreciated
thanks
We currently use auth codes for our system and would like to see if there is a way to enter the authorization codes "pre-dial" or before the long distance number is dialed. Currently auth codes are entered after the number is dialed, but other systems in the phone network are set to enter the code before digits dialed. This is causing quite some confusion for users moving back and forth between systems!!
Any assistance would be greatly appreciated
thanks