alohaakamai3
IS-IT--Management
Someone called complaining that when we swiped their credit card to take a tab (and they later paid cash), that it still put a authorization hold on their account. It was on Aloha 5.3.x.
I did find a setting under TENDERS >> PAYMENTS >> VISA, then about 3 tabs down under authorization... that said "Allow Pre-authorization with EDC".
The reason that I question whether or not this is the proper setting is because it was only check on AMEX, and I don't think this was the card that was used.
Does anyone know where this setting is?
Thanks.
I did find a setting under TENDERS >> PAYMENTS >> VISA, then about 3 tabs down under authorization... that said "Allow Pre-authorization with EDC".
The reason that I question whether or not this is the proper setting is because it was only check on AMEX, and I don't think this was the card that was used.
Does anyone know where this setting is?
Thanks.