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Prairiefyre New make busy code not working
- Thread starter mitel15
- Start date
Supernova99
Technical User
Can you explain a little further please
As I understand it you have created a Make Busy Reason Code on CCM/YSE
When you enable Make Busy from the phone it prompts for a code and the new code is entered.
If you don't get the prompt to enter a reason code then this needs to be enabled in System Options 'ACD Make Busy Walk Away Codes'
Share what you know - Learn what you don't
As I understand it you have created a Make Busy Reason Code on CCM/YSE
When you enable Make Busy from the phone it prompts for a code and the new code is entered.
If you don't get the prompt to enter a reason code then this needs to be enabled in System Options 'ACD Make Busy Walk Away Codes'
Share what you know - Learn what you don't
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