Hello,
Last night a vicious storm rolled through Dallas and my computer was caught in the crossfire. I am running Windows 2000 Professional on a 1 Ghz processor with 256 mb of RAM and it is plugged in to a surge protector.
Last night I was on my computer when the power went out. Since it was close to bed time, I did not restart my computer until this morning. When I did, it booted normally (did not give me the "unsafe shutdown" error), and appeared to be operating normally.
Next I logged on to my DSL modem using EnterNet 300 and I connected fine, but when I went to launch IE, nothing happened. The hour glass came on for a moment and then disappeared. When I went into Program Manager, nothing showed up as running. I tried the same thing with Outlook Express and my instant messanger programs with the same result. At first, I thought my computer was totally fried, but when I tried opening Word and Excel, I had no difficulties at all and they appeared in the Program Manager. So I decided to shut down and start over. While shutting down, I did get messages saying that my IE, Outlook et al were not responding to the shutdown and I had to click end task to exit.
When I rebooted, the same thing happend, and when I checked my processes, the CPU shows use of 100%, but I can still open Word, Excel and other Office products. Does anyone have any idea what might be causing the problem? What should I do to fix it? Thanks in advance.
Last night a vicious storm rolled through Dallas and my computer was caught in the crossfire. I am running Windows 2000 Professional on a 1 Ghz processor with 256 mb of RAM and it is plugged in to a surge protector.
Last night I was on my computer when the power went out. Since it was close to bed time, I did not restart my computer until this morning. When I did, it booted normally (did not give me the "unsafe shutdown" error), and appeared to be operating normally.
Next I logged on to my DSL modem using EnterNet 300 and I connected fine, but when I went to launch IE, nothing happened. The hour glass came on for a moment and then disappeared. When I went into Program Manager, nothing showed up as running. I tried the same thing with Outlook Express and my instant messanger programs with the same result. At first, I thought my computer was totally fried, but when I tried opening Word and Excel, I had no difficulties at all and they appeared in the Program Manager. So I decided to shut down and start over. While shutting down, I did get messages saying that my IE, Outlook et al were not responding to the shutdown and I had to click end task to exit.
When I rebooted, the same thing happend, and when I checked my processes, the CPU shows use of 100%, but I can still open Word, Excel and other Office products. Does anyone have any idea what might be causing the problem? What should I do to fix it? Thanks in advance.
