Possible to change Buttons based on group Night mode?

[SgtWilko]

Hiya,

Is is possible to have different buttons on screen dependent on the Night service mode?

In our setup, we switch on the voicemail at night and switch it off in the morning.

We would like the buttons on the 'phones during the day to show show "Voicemail ON" and "Get Voicemail" buttons. When you hit the "Voicemail ON" button we it puts the hunt group into night mode, and we would like all buttons to vanish to be replaced by a "Voicemail OFF" button.

Is this possible on a SOE (3.2.59)?

Thanks,

Ian.

 

[tlpeter]

I think only when you use time profiles and user rights


ACA - Implement IP Office
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[PlatinumGuy]

Correct, time profiles and user rights, out of hours user rights to be specific.

ACA - IP Office Implement
ACS - IP Office Implement
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[SgtWilko]

Hiya,

So there is no way of doing what we want then?

The only way to do this is with Timed profiles, we can't switch it on and off with a short code?

 

[tlpeter]

no
i wish there was an option to overide a timeprofile with a button or shortcode


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[ronromano]

Why don't you just use hotdesking. During the day log in a user with the buttons you want and at night log out and use the base extension or log another user in. What's the big deal with this. Seems like a no brainer.

 

[SgtWilko]

Hotdesking won't work.

I would have to try to come up with a reason why we should force everyone to login and out instead of one person typing one short code in.

Looks like I'll have to live with it.

Is there anyway of showing the status of the voicemail for a hunt group on a button?

I might just have two profiles with nearly identical buttons just have them swap from morning to afternoon.