Possible shared mailbox?

[LBrotherton]

I'm a newbie with Office365. One of the companies under our umbrella wants 5 people on their staff to have full control over a generic office email account (which I shall call GENERIC), and all of them need all the Office bells/whistles (Word, Excel, etc). Two of the users personal email accounts, but company wants to discontinue the monthly fees for the other three accounts to do a little budget trimming.

What's the best route to take here? I can't just make a shared mailbox for GENERIC, because I will only two email accounts that I can add full control to, leaving three people out in the cold. Perhaps make a new user account for GENERIC, and grant full control to the two existing accounts and load the GENERIC profile to the three other staffmember's Outlook installs on their desktops?

Ideas/suggestions needed, please!

 

[Shad007]

Hi, not sure if you've managed to sort this yet but you can convert users to a shared mailbox thereby not requiring a license.

1. Log onto the office portal as admin
2. Click on the admin / Exchange
3. Select Recipients
4. Select the user
5. On the right hand column you should see a 'convert to shared mailbox' option