One of our remote sites has a user who is able to logon at a very slow pace, and is unable to reach our local intranet site from I.E, and does not get her mapped drives. Internet works, and everyone else at the remote site is working fine. We have an outside company who monitors the VPN, and they have a router at the location. I blew away the local profile and recreated it. It did not help. We do not use roaming profiles. Could this be a DCHP error on the outside company’s hardware? I can ping the intranet site but it will not show in IE. Thanks in advance.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Possible DCHP error... ? 2
- Thread starter edunks
- Start date
-
1
- #2
-
1
- #3
GlenJohnson
MIS
If this is the only user on the remote site with the problem, I'd check the nic, and run ipconfig on the user and see what looks strange. Good luck.
Glen A. Johnson
Johnson Computer Consulting
Glen A. Johnson
Johnson Computer Consulting
- Thread starter
- #4
The use is in the office and I am connecting over the VPN for support. This happened with another user at the location. Dell desktop and a Toshibia laptop. I dont think its the NIC, but peices of equipment were replaced in the last six months. Thanks for your time ....
- Thread starter
- #6
Sounds like the problem is that they must have a VPN connection in order to access your network domain. That means that when they first log-in to their computer there is no VPN connection yet, and their workstation is having to use cached credentials to log-in. This takes awhile sometimes and would explain the slow log-in she experiences.
- Status
Similar threads
- Locked
- Question