Follow along with the video below to see how to install our site as a web app on your home screen.
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01 wait-time 1 secs hearing silence
02 announcement 6009
[i]"Thank you for calling Widgets, Inc."[/i]
03 queue to skill 10 pri m
04 goto step 10 if calls-queued in skill 10 pri m >= 10
05 goto step 13 if calls-queued in skill 10 pri m >= 7
06 goto step 16 if calls-queued in skill 10 pri m >= 5
07 goto step 19 if calls-queued in skill 10 pri m >= 3
08 goto step 22 if calls-queued in skill 10 pri m < 3
09 stop
10 announcement 6004
[i]"There are 10 or more callers already in queue."[/i]
11 goto step 25 if unconditionally
12 stop
13 announcement 6005
[i]"There are 7 callers already in queue."[/i]
14 goto step 25 if unconditionally
15 stop
16 announcement 6006
[i]"There are 5 callers already in queue."[/i]
17 goto step 25 if unconditionally
18 stop
19 announcement 6007
[i]"There are 3 callers already in queue."[/i]
20 goto step 25 if unconditionally
21 stop
22 announcement 6008
[i]"There are 2 callers already in queue."[/i]
23 goto step 25 if unconditionally
24 stop
25 wait-time 30 secs hearing music
26 announcement 7112
[i]"All reps are busy, please hold for the next available rep"[/i]
27 goto step 25 if unconditionally
28 stop
29
30
31
32