POS printer doesn't print in Citrix via the com port mapping

[19972003]

There are couple of COm port mapping POS printers doesn't print via Citrix 4.5, I was able to get the "net use" and verified the com port map; I am using the generic text driver for my print queue and a specific forms for the pos printer; the POS software uses the crystal report form to generate the output, when I print in the POS, I see the log says

"Document2, crystal reports ActiveX Designer -Receipt1 owned by user1 was printer on POSprinter1 via port com2: size in bytes: 25516; page print: 11"

The log indicates the print job was printed, but no out in the printer. Thoughts?

Many thanks,

 

[jdemmi]

There are a couple of pertinent items missing that are needed to solve the problem.

1. Since you're saying you're using com port mapping I am assuming that the printers are local to the pc. Correct?

2. Which leads me to this question, are these PCs? Terminals? Other?

3. Can the device in #2 print to the POS printer directly, not in Citrix?

-- Jason
"It's Just Ones and Zeros

 

[19972003]

I figured it out, it was the com port mapping, it needs to use Com 2.

Thanks,

 

[19972003]

1. yes, local to the mac client, it is mapped via com port2
2. this is running on Terminal server
3. yes.

any other thoughts?