Pos-busy button

[mojoputter]

Can anyone explain how the Pos-Busy button on a console works..? does this forward the calls to another extension..?

 

[1a22ip]

I am led to believe that POS-Busy will make calls to the Attendant Wait (Call Waiting)until the Button is pressed and the Position is now available. Pressing Night Service will make calls go to the Night treatment.

Hope this helps
ED

1a2 to ip I seen it all

 

[4merAvaya]

POS-Busy is useful if you have more than one attendant console. It takes that console out of the Attendant queue.

Kevin

 

[jcp001]

Do you guys know of any way to tell from the PBX if the console has the POS-Busy activated?

 

[jordy5535]

Type status attendant X (x=attendant number, not attendant extension number)