Hello All:
I am changing phone providers on Wednesday (today is Monday), they have came out and installed 2 new PRI Circuits. I currently have two PRI Circuits with AT&T.
I have a cable plugged in from the new PRI Provider into my PBX Phone System and have a green successful link light meaning it's making a connection.
The new provider is giving me 15 new DID's and they are all 469-547-XXXX. When I call it from my cell phone the line just rings and rings and my phone system never picks up even though it's plugged in on the 2nd Trunk Card.
I basically need some assistance is being where the following is set up before Wednesday:
A.) Test both inbound and outbound calling on the new PRI Circuits by either creating a new 'Dial Out' rule is set where maybe when I dial '3' instead of '9' to get an outside line it routes the call over Trunk B (the new provider) or set it where my phone system will answer ANY number it's given by the provider or add the 469-547-XXXX to my PBX
*** I know how to do this w/ Cisco Call Manager, but Nortel PBX is a lot different and much more difficult to use but I know you can do it ***
B.) Set up a calling route when I dial '3' (just for an example) to route the call over PRI B and also set the Phone System up where when I call the 469-567-XXXX my phone system answers.
I know the questions sounds redundant, but hopefully someone out there can assist. I'm not brand new 'new-bie' to Nortel and have worked on much bigger Nortel Phone System (Meridan) to be exact, that I'm having a real heck of a time with this one.
Any and all help is appreciated!