POP3 connector and disabled account

[bennetje]

Please help me,
We had an user account disabled, but the pop connector still tried to deliver the mail. The mailbox from the remote site was emptied by the POP3 connector, but when we enabled the user account there was no mail in his mailbox.
Is this mail still somewhere delivered to our server?
I cheched the failed mail box, but is empty. Maybe somewhere else?
Or does it mean it is lost?
Thanks so far

/Ben

 

[Marcs41]

That depends on how you set the server to handle unknown recipient. It could be in the BadMail folder, or just plain gone. Up to you to check that.
To test, send an e-mail yourself to that disabled account and see where it goes.

Marc
_{If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all.
Free Tip: The F1 Key does NOT destroy your PC!}

 

[bennetje]

Hi Marc,
Thanks for you reply. Yes that is an easy test to use you own account, and I did. Mail is still delivered to a disabled account. So disabled means not able to login, but the pop3 connector doesn't look at this. If there is a mailbox so drop the mail. This gives me the following problem, why this mail is not in his mailbox? I looked in the E00...xx.log files in the MDBDATA folder and the lost mail is there. Now is there an utility to view this file? It looks like a html file, but is not. or an utility to recover the mail to use the log files?
Please help me out, because we lost some very important mail here.
Thanks again so far.
/Ben

 

[Marcs41]

There are easy tools, although expensive: Ontrack PowerControls

http://www.ontrack.com/

There is a trial at

http://www.ontrack.com/freesoftware/

but I did not test if it uses the log files.

Marc
_{If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all.
Free Tip: The F1 Key does NOT destroy your PC!}