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Poor Voice Quality

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Bondzie

Bondzie

Technical User
May 9, 2002
54
ZA

I have just installed an Avaya IP Office 403 and it has poor Voice quality. The internal communication (extension - extension) calls are good with clear voice but dialing through the analog trunk lines or recieving calls on the analog trunk lines are not good at all.

Can someone please help me solve this issue. Thank you
 
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What type of telephones? This is somewhat common with IP phones, less common with digital or analog phones. If IP phones, you may want to search this forum as there are many past discussions that may provide hints.
Mike
 
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The server/pc that are running the voice mail > turn off windows firewall.
 
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Thank you for your inputs, I have the system running with good voice quality now. part was due to the termination panel being used.
 
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