Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Polyspan wont answer calls

Status
Not open for further replies.

sk1053

Technical User
May 24, 2001
81
GB
I have set up four data-modules which when bundled provide the 512 connection. I can make outbound calls and connect fione to remote sites but when receiving inbound calls the Polyspan video conference unit recognises an inbound call, prompts if it is to be answered but I sleect yes it continues to ring without ever answering.
 
In the polyspan ISDN/CLI setup screen make sure that the number dialed to access the system is the first entry then add the second and third data module extn numbers after the order doesn't matter. If you don't have the correct number programmed on the polyspan the unit will not pick up the call.
 
I have checked the entries for the polyspan and the number called is the first in the list of CLIs.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top