Polycomm Viewstation SP384 and the TN556D

[adnorton]

I currently have a Polycomm Viewstation SP384 with the external ISDN Brick with 3 S/T modules. I installed a TN556D card into my Definity system. I need help programming the lines for this card so I can extend them over to the Viewstation. I have tried before but am having no luck getting this to work currently. I am not sure if it is a wiring issue or a prgramming issue. Can anyone give some assistance?

Thanks much for the help!

=)

 

[mikeydidit]

The board may be your problem. At present you have 2 wire ISDN lines to your equipment. The TN 556 boards are a 4 wire circiuts. The wiring is laid out on the white/blue white/green pairs. Avaya does make a board that has a 2 wire setup, but I am not sure of the Tn number.

Mike Jones
LSUHSC

 

[highfive]

As mikeydidit said the 4 wire interface on the 556 card are in an S/T mode instead of the U interface on the TN2198. Which means you can't plug the TN556 into an NTU if you have them in the polycom they won't come up. You should program them as follows notice the lack of SPID's on the second page.

DATA MODULE

Data Extension: 7000 Name: BRI Video
Type: 7500 COS: 1
Port: COR: 1 Multimedia? n
TN: 1


ABBREVIATED DIALING
List1:

SPECIAL DIALING OPTION:



CIRCUIT SWITCHED DATA ATTRIBUTES
Default Duplex: full Default Mode: sync Default Speed: 64000

DATA MODULE CAPABILITIES
Default ITC: restricted Default Data Application: M1


DATA MODULE


BRI LINK/MAINTENANCE PARAMETERS

XID? n Fixed TEI? n
MIM Support? n

 

[CBB]

Azzlano, I just setup the same thing today at my office. Call me and I can walk you through it. 469-767-5589