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Polycom VVX Paging on UCX

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hawkflorida

Technical User
Mar 5, 2002
205
US
The system is a UCX50e (sw 4.5). Can you have paging groups where the group members are Polycom VVX telephones?
 
To answer an incoming page calls, the Polycom phone's firmware must support SIP header that indicates that the call is to be automatically answered. By default, UCx sends for page/intercom calls the following SIP header to Polycom phones:
[pre]Alert-Info: info=Auto Answer
[/pre]Based on info from various online sources, some Polycom phones might require a different header - for example Alert-Info: Ring Answer. You'd have to find out what SIP header your phones' firmware requires to answer calls automatically...
 
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