Poll about employees who leave the company

[Silmeron]

Hey guys,

I wanted to get a poll of the procedures you guys go through when an employee is fired or leaves the company. Our first employee left, and I was curious what you guys do in your Active Directories and more importantly, your exchange servers. To start, I have:

- Exchange 2003 Standard
- Veritas Backup Exec 9.1 w/Exchange agent

When the employee left, I disabled his user account. Are there other things you guys do so errors stop piling up if people continue to e-mail the account, etc?

Thanks!
~S~

 

[dearingkr]

I prefer to reset the password and disable remote access.

I've found that when someone leaves, management needs access to the person's data and email.

Not only that, but if the person is, for instance, sales, then it is wise to keep that email account active to ensure any work in progress gets finished and anything else gets followed up.

MCSE CCNA CCDA

 

[Zelandakh]

Change password.
Remove SMTP address and add it to EITHER their Manager's account OR Spam (Manager to decide).
Existing emails to be EITHER moved to public folder accessible by their Manager / replacement OR deleted.

Set up a standard letter to the departmental manager asking who gets existing emails, addresses and personal files. Then it is up to them.

 

[IceHockeyRock]

We issue a leavers form to the line manager and it asks if access to any data will be required?

If they need mails re-routed to the line manager we stipulate this will only be done for a maximum of 3 weeks, this would allow time for communications to be sent to contacts advising that Joe Bloggs has left. We then remove the SMTP address from the managers account, this is for house keeping reasons - as once it's added and forgotten about its a nightmare to find it if someone else joins the company with the same name, as happened here.

I disabled all authentication accounts.

Then backup the mailbox to a PST for fast easy access, then delete the exchange account.

Then ask the helpdesk