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PMVS R.5 1
- Thread starter DenneyM
- Start date
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1
- #2
Taz666_imported
Vendor
DenneyM
Dial by Name Directory is not available on PMVS R5. You will need to upgrade to Partner Messaging R7.
Dial by Name Directory is not available on PMVS R5. You will need to upgrade to Partner Messaging R7.
- Thread starter
- #3
thephonelady
Vendor
Denney,
What you can do if your customer likes the idea is to set up a directory using one of the 2 announcements. I set up a customer of mine like this- From the auto attd the caller can press a selector code (let's say 3) for the company directory. That selector code is assigned announcement 1 or 2 and the announcement is recorded like this
Please press *8 and the 2 digit extension number for the person you are trying to reach. For Anne Smith ext 11, For John Doe ext 12......and so on. The *8 and the 2 digit ext. will send the caller to that ext. The announcement will need to be re recorded anytime there is a change in personel but it may solve the directory issue if they don't want to invest in a newer voicemail.
Eileen
What you can do if your customer likes the idea is to set up a directory using one of the 2 announcements. I set up a customer of mine like this- From the auto attd the caller can press a selector code (let's say 3) for the company directory. That selector code is assigned announcement 1 or 2 and the announcement is recorded like this
Please press *8 and the 2 digit extension number for the person you are trying to reach. For Anne Smith ext 11, For John Doe ext 12......and so on. The *8 and the 2 digit ext. will send the caller to that ext. The announcement will need to be re recorded anytime there is a change in personel but it may solve the directory issue if they don't want to invest in a newer voicemail.
Eileen
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