VoiceonData
Technical User
Did i read some where that Phone Manager Pro licenses can be used for One X POrtal ??
voiceondata
voiceondata
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
PMP and One X 1
- Thread starter VoiceonData
- Start date
- Status
-
1
- #2
- Thread starter
- #3
VoiceonData
Technical User
bob10752000
Technical User
You can as long as the PM pro licence is shown as per seat shown in tech tip 216. See below:
Using Phone Manager Pro Licenses To Enable The Office Worker Profile
Full PDF Text Version
The IP Office Technical Bulletin 115 (General Availability (GA) of IP Office Release 6) states that for migration purposes, any existing Phone Manager Pro license can, when used on an IP Office upgrade to R6 enable the Office Worker functionality.
This only applies to Phone Manager Pro licenses that display under the licenses pane of the IP Office Manager application as ‘Phone Manager Pro (per seat)’. However an issue has been identified with this functionality and this currently does not work for any users, regardless of the number of instances allowed by the license.
Certain users may display within the Manager application as being ‘Office Workers’, depending upon what they were set to use prior to upgrading to IP Office Release 6. However, enabling validation of the configuration will display a warning message that the number of licenses has been exceeded. As a further indication of the issue, once these users have been changed to ‘Basic’ through the Manager application, they cannot then be set back to ‘Office Worker’.
Older Phone Manager Pro licenses (that display in Manager as ‘Phone Manager Pro’ only) do not enable any instances of the Office Worker profile.
A critical patch which resolves this issue, 6.0(83801), can be found in the IP Office 6.0.x download section of the Avaya Support web site:
ACSS (SME)
APSS (SME)
Using Phone Manager Pro Licenses To Enable The Office Worker Profile
Full PDF Text Version
The IP Office Technical Bulletin 115 (General Availability (GA) of IP Office Release 6) states that for migration purposes, any existing Phone Manager Pro license can, when used on an IP Office upgrade to R6 enable the Office Worker functionality.
This only applies to Phone Manager Pro licenses that display under the licenses pane of the IP Office Manager application as ‘Phone Manager Pro (per seat)’. However an issue has been identified with this functionality and this currently does not work for any users, regardless of the number of instances allowed by the license.
Certain users may display within the Manager application as being ‘Office Workers’, depending upon what they were set to use prior to upgrading to IP Office Release 6. However, enabling validation of the configuration will display a warning message that the number of licenses has been exceeded. As a further indication of the issue, once these users have been changed to ‘Basic’ through the Manager application, they cannot then be set back to ‘Office Worker’.
Older Phone Manager Pro licenses (that display in Manager as ‘Phone Manager Pro’ only) do not enable any instances of the Office Worker profile.
A critical patch which resolves this issue, 6.0(83801), can be found in the IP Office 6.0.x download section of the Avaya Support web site:
ACSS (SME)
APSS (SME)
- Status
Similar threads