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Please help

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J666GAK

Technical User
Mar 16, 2008
23
GB
Hi, i'm hoping somebody can please help me.

I have been using VOIP via a softphone for a couple of years now, I decided that I wanted to have a go at setting up a Cisco phone. So I have got a 7940G second hand which works fine. I am a home user trying to learn so I am using a BT Homehub with dynamic IP and SIP on voip-talk.org

The phone was still configured form the previous owner with subnet, DNS, FTP, VLAN etc. I couldn't find a how to edit these settings, so I thought if I set it back to factory defaults, told it to delete network cfg. I thought on restarting it might ask me to input the detail? but it showing "configuring VLAN" and then constantly stays on "configuring IP"

although it stills picks up an IP via DHCP and I can ping it ok, I can also browse on to the web interface which show the following info

DEVICE INFO:
MAC Address 00137FA9D10B
Host Name SEP00137FA9D10B
Phone DN
App Load ID P00307020400
Boot Load ID PC0303010100
Version 7.2(4.0)
Expansion Module 1
Expansion Module 2
Hardware Revision 4.4
Serial Number INM09101LK3
Model Number CP-7940G
Codec ADLCodec
Amps 5V Amp
C3PO Revision 2
Message Waiting NO

NETWORK CONFIG:
DHCP Server 192.168.1.254
BOOTP Server Yes
MAC Address 00137FA9D10B
Host Name SEP00137FA9D10B
Domain Name home
IP Address 192.168.1.68
Subnet Mask 255.255.255.0
TFTP Server 1
Default Router 1 192.168.1.254
Default Router 2
Default Router 3
Default Router 4
Default Router 5
DNS Server 1 192.168.1.254
DNS Server 2
DNS Server 3
DNS Server 4
DNS Server 5
Operational VLAN Id
Admin. VLAN Id
CallManager 1
CallManager 2
CallManager 3
CallManager 4
CallManager 5
Information URL
Directories URL
Messages URL
Services URL
DHCP Enabled No
DHCP Address Released Yes
Alternate TFTP Yes
Erase Configuration NO
Forwarding Delay YES
Idle URL
Idle URL Timer 0
Authentication Url
Proxy Server Url
PC Port Disabled YES
SW Port Configuration AUTO
PC Port Configuration AUTO
TFTP Server 2
User Locale
Network Locale
Handset Only Mode No
User Locale Version
Network Locale Version
GARP Enabled Yes
Voice VLAN Enabled Yes
Auto Line Select Enabled No
Video Capability Enabled No
DSCP For Call Control default
DSCP For Configuration default
DSCP For Services default
Security Mode Non Secure
Web Access Enabled
Connection Monitor Duration 0
PC VLAN


Basically I need to know first all how to at least change the settings, as I don't have access via the phone itself or the web interface. And I will probibly also need to reflash the firmware with something that will do SIP.


Thanks for looking and your help
 
and in the the device debug log it keeps showing this error:

2027-08-06 09:04:39.990 Code:8107, P:0, S:0


the date doesn't change but the time does, not sure if the is any help?
 
This firmware release is for SCCP protocol only and is not capable of doing SIP registration.
So you got 2 options. Load SIP firmware on the phone through a TFTP server or get a SCCP capable gateway (1st option would be the preffered in your case).
 
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