I have a customer who is very adamant about having people listen to the beginning of the MOH message every time someone is put on hold. The message is 4 minutes so I cannot use the 90 seconds internal .wav for this and an external MOH just won't do that. Is anyone aware of a way to do this? It's VM Pro 500v2 R9.1. I could allow extensions to do one touch transfer and create a button to throw people into a huntgroup queue and throw the .wav file there, but it gets confusing on how I would be able to pull people back out of the queue specifically. Thoughts?