Plantronics headsets

[fletchj]

Is there a way to answer phone calls without the lifter? I thought there was a feature key you can turn on to enable it, we Have a CS1000(AVAYA) release 7.5

 

[Splic3d]

It depends on the type of set. 3900 series have a headset jack with a headset button on the set as well as the 1100 and 1200 series sets. The older 2000 series sets don't though. You can still use them, but you set the handset to the side and tap the hookswitch, line keys and/or RLS button.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti

 

[fletchj]

we have I2004P2 with the headset jack in the back(old Nortel)

 

[Splic3d]

They have a headset button also, I think all of the I series do.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti