PIC code 4

[Seavine]

Hi,
I was wondering if someone could gide me on how to see/change the PIC (Pre-subscribed/Primary Inter-LATA Carrier code) for Nortel Option 61C. What load should I go into? I need to see if the current PIC code is 10372 (Pre-merger Pacific Bell) and if so change it to PIC code 10288 (The new AT&T code for ABN)
Thank you in advance for your help!

 

[PERRYPJ]

LD 90
PRT
CUST 0
NET
AC1
SPN
THE SPN'S WILL PRINT HERE


OLD ROLMEN WORKING ON NORTELS

 

[Seavine]

Thank you for the feed back. When I ran the load this is what I see...

SPN 0
FLEN 0
INPL NO
RLI 22
SDRR NONE
ITEI NONE

SPN 011
FLEN 0
INPL YES
RLI 7
ALOW 53

SDRR ALOW CODES = 1
ITEI NONE


SPN 102
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 1411
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 1700
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 1800
FLEN 0
INPL NO
RLI 22
SDRR NONE
ITEI NONE

SPN 511
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 611
FLEN 0
INPL NO
RLI 0
SDRR NONE
ITEI NONE

SPN 767
FLEN 0
RLI 0
SDRR NONE
ITEI NONE

SPN 800
FLEN 0
INPL NO
RLI 22
SDRR NONE
ITEI NONE

SPN 911
FLEN 0
INPL NO
RLI 0
SDRR NONE
ITEI NONE

Where would the PIC code be listed? My knowledge is limited to daily administrations (phone moves/adds/ and etc).. Again thank you for your time.

 

[Seavine]

Just to give some background info. Our carrier is telling us that we may have a wrong PIC code configured in our system. They are saying that we are using Old 10372 PIC code instead of the new 10288 PIC code to route our outbound long distance calls. I don't see any of the two PIC codes in the PBX. For that matter I wansn't aware that I have to set a PIC code for our long distance carrier. We've setup many T-1 lines but I do not recall programing any PIC code in the PBX....

 

[johnpoole]

good mem.. you almost never do.. the provider adds the pic once you tell them your ld carrier.. if you add a pic it is in a dmi table.. insert 1010xxxx del 1.. i haven't added one in 15 years or so.. to verify, do a trac on an outbound ld.. if you don't see the pic code, your not sending one

john poole
bellsouth business
columbia,sc

 

[TAnselm]

or go to ld 90 and do a print on a long distance code.
i.e.
REQ prt
CUST 0
FEAT NET
TRAN AC1
TYPE NPA

NPA 1512

NPA 1512
RLI 3 <--------THIS IS THE RLI
SDRR NONE
ITEI NONE


Then go to Load 86 to look up that RLI and look for the DMI. Which tells you any additions or deletions to the dial stream (as in adding in a PIC code) see below

LD 86

REQ PRT
CUST 0
FEAT RLB
RLI 3

RLI 3
ENTR 0
LTER NO
ROUT 15 <---- This is the route you go out on
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
CNV NO
EXP NO
FRL 5 <---- required NCOS level to use this route
DMI 2 <---- Digit Manipulation Index
FCI 0
SBOC NRR
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0


Then prt the DGI as follows (note: request to print DGT)

REQ PRT
CUST 0
FEAT DGT
DMI 2


DMI 2
DEL 1 <----- Deleting one, but not adding(no PIC code)
CTYP NCHG

 

[hawks]

If you don't see it there then check with your users and make sure that they are not physically dialing the pick code when they make a LD call. That's what we did in the oldin days........

 

[acewarlock]

At all my sites the PIC is set by the local telco, you tell them who your LD carrier is and they make the change.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[Seavine]

Thank you all so much for sharing in-depth knowledge. I feel that I've come out with better understanding of how the outbound calls are routed.
Just to share my findings...
I've looked for from our phone bill, an area code call that was billed by our Long-distance carrier. 254 (Waco, TX). Like I was advised, I then looked up the RLI and found which route it was going out on (too see which trunk line it was going out from) and verified that the DMI was 0. It seems that we have no digit manipulation index laid out. Matter in fact, I've printed out all the DMI index and found that there is practically no DMI index. Long distance calls are obviously going out, and callers are not manually putting in the PIC code. It seems at this time the PIC code is indeed set by our local Telco. The technician is coming in today to verify our setup and hopefully I can show him/her these findings.

Once again, thank you so much for all your help

 

[acewarlock]

If you prt your NPA's in LD 90, see if they all go to the same RLI and use the same RT, you may have a few that are programmed wrong and are going out the wrong route.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[Seavine]

Thanks for the advise. I actually did verify that all of the calls go our via the same RLI (9) and via same route (8) which is our 20 inbound/outbound trunks. Also, the NPA that I looked up in the PBX was the NPA that was captured and was billed by the Long-distance carrier (the bill in question) so I know that the calls in quesitons are the ones that go out on RLI 9.
thank you once again!

 

[acewarlock]

Are these Copper trunks or PRI?

If there Copper you need to check each trunk by dialing
1-700-555-4141 and this will tell you who the provider is.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[Seavine]

They are both AT&T. The issue is which PIC code from within the AT&T network is being used.... Either way, I did not see any DMI when I printed ALL of the DMI table, and not just for one route....

 

[acewarlock]

It's very unlikly there is any programming in your system that would cause that to happen, who is the real local phone company not the one you pay your bill to?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[Seavine]

It's AT&T. As you know SBC is now AT&T. Both of PIC codes 10372 (Pre-merger Pacific Bell) and PIC code 10288 (The new AT&T code for ABN)belongs to them. Few months ago we've migrated from one product to another product but still in the same company AT&T which saves us phone bill on our long-distance calls. We saw the reflection of saved cost for some time, and all of sudden the billing show in correct costs. When spoke to the AT&T rep, they insisted that something in our system changed and that we are using their old PIC code (Pre-merger Pac Bell). However, as you can see, we have never set a PIC code internally or made any changes.... I don't know what else I can check to make sure that we are not the cause of the issue.
Thank you

 

[acewarlock]

Have you tried this yet 1-700-555-4141 and this will tell you who the provider is. that the only way you will prove who has it.

You can also do a trac in LD 80 make a call on your phone to the number in question and do the trac on your DN and you will see what digits are going out to ATT. But I would do the top one first.

"They are both AT&T"
Do you only have 2 trunks?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[Seavine]

I did use the number (1-700-555-4141) and verified that the carrier is AT&T. When I said both, I mean that both of the PIC codes are from AT&T... We only use one carrier and only receive bill from one carrier! I don't think you are understding what I'm saying, the calls are going to the right carrier but being billed for different PIC code usage.

 

[911guru]

To get a nice snapshot of your NARS BARS programing and identify what DMI/RLI are in use, you should use the tools found at

http://pepedog.com/meridian.

The Netty tool

http://www.pepedog.com/meridian/netty.xls

is a great resource that has been used for years by technicians in the field.


911Guru

http://pbx-e911.com

 

[acewarlock]

At most of my sites we have 12 trunks and we use Qwest as our LD provider, everyonce in a while 1 or more trunks loose the PIC for Qwest or we get SLAMMED and our PIC gets changed. I then check each and every trunk with the 700 number to see if each trunk is still going to Qwest.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.