photoshop to quark

[colorized]

When I use a white outer glow as an effect in Photoshop CS2 and save it as a tiff, and then import the item into Quark, the outer glow is a gray outline instead of white. What's going on? I'd appreciate any advice. Thanks!

 

[apepp]

...not come across this one before...

...what happens when you save as EPS instead?

...difficult to know if it is quark playing up or photoshop, what version are you running of quark?

...is the image imported to quark at 100% size or reduced in the quark picture box...

...quarks preview can be quite unreliable at times and not accurate, sometimes a preview header of the image can get corrupted and display oddly in quark even though the image is fine in photoshop...

...generally if it is fine in photoshop then the quality on output will be fine too, assuming your image is of high enough resolution and quality...

...does this happen to all images you create or is this a one off?

Andrew

 

[colorized]

Hi Andrew,
I am using the newest version of Quark. I save it in
Photoshop at 100% as a 300 dpi tiff. The image also prints with the
gray outerglow. This has just started happening recently. One thing
that I noticed was in the lower right side of the screen in Quark,
whenever I imported one of those Photoshop images, it says "alpha
mask." When everything looks fine with Photoshop and Quark, it says
"none" in that same location. I'm not sure if there is some setting in
Photoshop that is causing it or a setting in Quark. My plan for now
is to use an old Photoshop image where the outer glow worked fine and to replace that image with a new one.
One more thing... flattening the image did not help.
Any advice would be greatly appreciated.
Thanks!
Jan

 

[apepp]

...does the tif in question have a an alpha channel (extra channel) in the channels palette in photoshop?

Andrew

 

[apepp]

...is the tif using layer effects in photoshop or is it one flat layered image?

Andrew

 

[apepp]

...i take you are using quark 7.x?
...have you tried psd format instead?

Andrew

 

[apepp]

... alpha masks are from photoshop, they can be found in the channels pallette...

Andrew

 

[colorized]

We purchased the latest version of Quark in July 2006. I checked the Channels palette in Photoshop and there are no extra channels. If the image is grayscaled, then it is just in the grey channel. I flatten the image and it still happens. I save it as a tif or psd & it still happens. My only temporary solution has been to take an old Photoshop image where it worked and use it as a template for future images. If I start an image from "new," then I have the problem.

thanks for your help. Hopefully we will come up with an answer soon.

Jan

 

[apepp]

...off subject, there is an update to quark you may wish to know about if not done already, here:

http://euro.quark.com/en/service/de...&orderBy=date_desc&pageCount=0&resultLimit=25

...perhaps you can send me an offending image (under 6mb if possible) to me, I have Quark 7.1 here...

...without seeing it first hand it is difficult for me to pinpoint, my email is:

ap

at

apepp

dot

info